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"Overall very satisfied."

I undertook an extended period of treatment which was always delivered in a friendly professional manner. At the outset I was likely to see various practitioners. My request to be treated by the same worker, in order to be able to easily evaluate progress visually, was accommodated and most definately stengthened my feeling of patnership and confidence in the process.

Provision of same sex accommodation, although not a problem for me, was not obvious or poss not obvious enough to me, to register it was operational.

I would not hesitate to book in again if necessary.

Reception staff always friendly and helpful

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Responses

Response from One 2 One (Aka Shiremoor Health Centre) 7 years ago
One 2 One (Aka Shiremoor Health Centre)
Submitted on 21/02/2017 at 09:58
Published on nhs.uk on 22/02/2017 at 02:39


Dear Derek,

Thank you for taking the time to tell us how our service meets your needs. I am very pleased that our staff were able to consider your wishes in order to make this as comfortable as possible for you. Staff are very specialist in this area and highly trained, so I am glad that this helped you to have a positive experience of our service.

Best Wishes

Dr Helen Mcilveen, Clinical Lead

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