This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Emergency Admission into A&E

Story from nhs.uk

"Emergency Admission into A&E"

About: Stoke Mandeville Hospital / Accident and emergency

I was taken into Stoke Mandeville Accident & Emergency after having a seizure at work. The paramedic staff were absolutely amazing but once I was transferred into the main A&E area, the BHT staff who wheeled my bed had a slightly uncaring tone to their voice and it seemed as though I was a burden to be there, which I found rude. Other than that, the doctors and nurses were amazing and I couldn't ask for better care

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 27/02/2017 at 14:31
Published on Care Opinion at 15:55

Dear Anonymous

I am sorry to learn that you were brought into the A&E deparment at Stoke Mandeville Hospital following a siezure at work and I can understand how worrying this situation must have been for you. Therefore, it is pleasing to read that you feel the paramedic staff were absolutely amazing.

However, I am disappointed to read further that, although you feel you could not have asked for better care from the Nurses and Doctors who treated you, you have concerns about the attitude of the BHT staff who wheeled your bed.

If you would like to share more detail about your specific experience with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k