This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My sons visit to hospital

Posted By InaC

"My sons visit to hospital"

About: New Victoria Hospital / Minor injuries unit

(as a parent/guardian),

As a keen sportsman, my son unfortunately picked up an injury. Took him straight to minor injuries. Had a slight wait, which isn't really relevant, and he was seen by a nurse, I'm sure her name was Kit. She totally put my son at ease and strapped his hand up before he'd even realised. This lady took the stress out of the visit, and her care and manner was exceptional.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 27/02/2017 at 13:13
Published on Care Opinion at 14:40

Dear InaC

Thank you for taking the time to post on Patient Opinion. I am pleased to read about the care your son received in our Minor Injuries Unit at the New Victoria Hospital especially in terms of the way the care was provided to your son. I will ensure your kind words are shared with Kit, she will be delighted to receive them.

I hope your son is now doing well.

Best wishes
Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k