"Broke my arm (double compound) ..."

What I liked

Broke my arm (double compound) in Jan 08 and I was very impressed with the speed of the doctor coming through to get me, must have been 20 seconds tops, I had to get an x-ray, and the member of staff taking the x-ray literally grabbed my arm and turned it on its side. Sorry but I did not find that acceptable. Apart from that very brillient service, I loved the gas-and-air, took the pain away while the doctors were putting the "brace" on it while I went to Kingston Hospital.

What could be improved

Your x-ray staff.

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Response from Queen Marys Hospital (roehampton)

Thank you for your kind comments.

We're glad that you had a positive experience at Queen Mary's, and will pass your feedback regarding your rough treatment in the X ray department on to senior staff.

If you would like us to investigate your treatment in detail, please contact our Patient Advice and Liaison Service (PALS) on 020 8487 6322 or pals@wpct.nhs.uk

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