"Good parking facilities, clear ..."

About: Spire Parkway Hospital

What I liked

Good parking facilities, clear signage to outpatients. The receptionist was efficient and there is a good, comfortable waiting area. The nurse who met me and took care of me was lovely, very friendly and professional.

What could be improved

The consultant I saw was very brusque and comments were made about charges at this hospital, if I needed to come back. These comments made me feel uncomfortable about being treated there as an NHS patient. The examination was not explained to me beforehand. I found the experience very stressful. I expected a lot better.

Story from NHS Choices

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