"the way the staff make the effort ..."

About: Nottinghamshire Healthcare NHS Foundation Trust

What I liked

the way the staff make the effort to make you welcome, involve you and take away some of the pain associated with the conditions treated at the hospital. The way they try their best to do constructive things and the way they are genuinely open to suggestion. The events put on where carers can come make you as a carer feel looked after and involved, it's taken away a lot of the fear and mytsery surrounding mental health issues. I feel safer knowing patients are cared for to the best the of people's abilities. I think the staff are in general absolutely excellent.

What could be improved

if it could just go on and on as time has a different dimension here, it's not about progressing in steps upwards towards a goal rather maybe about managing a lifetime of this and as much help as possible in understanding this and how to handle it is welcome and apreciated thank you

Story from NHS Choices

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Thank you very much for your posting. I am sorry that it has taken so long to receive a reply. I can explain this as your story came onto the site on NHS choices and then was sent over to Patient Opinion. You obviously found the service very valuable. I would be more than happy to pass this posting onto the service if you want to get in touch or reply to my posting here on Patient Opinion.

Thank you again for your feedback

Best wishes

Jane Danforth


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