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Care Opinion

Happy with the care on Redwood 2

Posted By Imperial217

"Happy with the care on Redwood 2"

About: Highbury Hospital

(as the patient),

I have been extremely happy with my care at this hospital. The staff were very caring and considerate and helpful. The food was really good and the ward was very clean. My room was lovely and private. I think that this particular hospital is very good when you are mentally ill.

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Responses

Response from Jo Horsley, Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH, Nottinghamshire Healthcare NHS Trust 7 years ago
Jo Horsley
Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH,
Nottinghamshire Healthcare NHS Trust

Submitted on 16/02/2017 at 10:44
Published on Care Opinion at 12:21

picture of Jo Horsley

Many thanks for taking the time to post this lovely feedback. I'm so pleased you found the Hospital and in particular the staff on Redwood 2 helpful and caring. Patient experience is very important to us at Nottinghamshirehealthcare NHS Foundation NHS trust and I will make sure all the staff involved in your care, including the catering and domestic team are made aware of your kind comments. I wish you well in your contuinued recovery.

Kind Regards

Jo Horsley

Operational Manager,

highbury Hospital

jo.horsley@nottshc.nhs.uk

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Response from Vicky Green, In-Patient Unit Manager, Highbury Hospital, Local Partnerships Mental Health Services 7 years ago
Vicky Green
In-Patient Unit Manager, Highbury Hospital,
Local Partnerships Mental Health Services

Submitted on 16/02/2017 at 12:37
Published on Care Opinion at 14:43

Thank you very much for sharing your experience. Its validating for the care team to receive feedback from patients and to know they are appreciated. The whole team is very proud we have provided a caring, helpful and overall positive experience for you and thankful you have taken the time to share your opinion.

Best wishes

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