"Very poor comunication between ..."
About: Tenbury & District Hospital Tenbury & District Hospital Tenbury Wells WR15 8AP
Posted by Mrs Coleman, sister was a patient.
What could be improved
Very poor comunication between staff on different shifts. Not a friendly environment to be in, a few smiles when my sister was ill could have gone a long way. Staff spend more time drinking tea and eating biscuits in the office than caring for patients, maybe this was just during visiting hours but it looks very unprofessional. No obvious sign of leadership. Where was the Matron?