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"Genuinely Caring Staff."

About: Benton House

My children have been treated by different members of CAMHs Benton staff for the past 10 years and I have almost always felt grateful for the quality of care we have gotten. There is obviously a serious lack of funding for mental health departments within the NHS. I regularly hear horror stories about the lack of support and provisions for children with special needs. Our experience hasn't been perfect. In ten years there have been times when we've had to wait (way too long) for treatment, there has been times of disorganisation with appointments, but I have to give them five stars because the staff members – despite the lack of resources - are truly dedicated to what they do (which I think has to do with the hiring standards of the person who runs the practice) and it's clear that they are making as much effort as possible to get it right. I don't think anyone could do more within this system.

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Responses

Response from Benton House 6 years ago
Benton House
Submitted on 28/04/2017 at 08:36
Published on nhs.uk at 09:30


We would like to thank you for your feedback about your family's experience with our service.

We value your comments and these will be shared with our staff. We appreciate you taking the time to comment on your experience, all feedback is valuable and is used to help us continually improve the services that we provide.

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