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Thankyou

Story from nhs.uk

"Thankyou"

About: St James's University Hospital / Ophthalmology

Since first being referred in May 2016 I have had to attend the eye clinic several times and have always received brilliant treatment by long suffering staff. They have all been extremely patient with me and explained everything to me very thoroughly. My problem is down to damage of the optic nerve and my need has been to "fine tune " glasses prescriptions as my art practice and reading have been affected. So thank you everyone for your continuing attention. I can't tell you how much I appreciate what you have done and continue to do for me and how it has been done.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Leeds Teaching Hospitals

Submitted on 10/03/2017 at 10:57
Published on Care Opinion at 12:16

Dear Anonymous

Thank you so much for taking the time to write to us with your wonderful feedback.

Your post is lovely to read and I am extremely pleased you were very happy with the service you have received from the eye clinic throughout your treatment.

I have passed your kind words on to the managers for the eye clinic for information and I know that they will be delighted to know the that the team delivered a level of care that met your needs and fulfilled your expectations.

Once again thank you so much for your kind words of support.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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