"I CHOSE TO BE SEEN IN THE ORTHOPAEDIC ..."

What I liked

I CHOSE TO BE SEEN IN THE ORTHOPAEDIC CLINIC AT MELTON MOWBRAY HOSPITAL AFTER BEING REFERRED FOR AN OUTPATIENT APPOINTMENT BY MY GP IN GRANTHAM. USING THE PATIENT BOOKING SYSTEM I COULD NOT BE GIVEN AN APPOINTMENT IN LINCOLNSHIRE OR AT QMC FOR ATLEAST 3 MONTHS WHERE AS MELTON MOWBRAY COULD OFFER ME AN APPOINTMENT WITHIN ONE MONTH.

ON ARRIVAL AT THE HOSPITAL I HAD NO PROBLEM FINDING A PARKING SPACE AND EVEN MORE SURPRISING I DID NOT HAVE TO PAY TO PARK MY CAR. ON ARRIVAL AT THE HOSPITAL RECEPTION I WAS GREETED IMMEDIATELY BY A RECEPTIONIST WITH A CHEERFUL SMILE WHO DIRECTED ME TO THE CORRECT CLINIC. I WAS IMPRESSED WITH THE CLEANLINESS OF THE HOSPITAL AS I WALK TO THE CLINIC. THE WAITING AREA WAS BRIGHT AND CLEAN, WITH PLENTY OF SEATS AND A PLAY AREA FOR CHILDREN.

I WAS SEEN ON TIME BY THE CONSULTANT AND WAS TREATED VERY WELL BY ALL STAFF I CAME IN CONTACT WITH. I WAS VERY IMPRESSED WITH MY WHOLE EXPERIENCE WITH THE HOSPITAL AND WOULD HAVE NO QUALMS ABOUT GOING THERE AGAIN.

What could be improved

NOTHING