"My mum's care"

My mum was in HDU Oban results no pancreas, then no Kidney function. Last resort QEUH, renal unit, first class care in both Oban HDU, QEUH HDU.

My mum was in hospital from July to September.

Rehab was to begin in Oban ward I

Mum was transferred from QEUH to Oban ward I she was met by a lovely who weighed mum then was passed to another nurse who took over mums care.

I was greeted with I take it your the daughter Glasgow said you were here and applied my name to the sentence.

Mum was then instructed to walk, to her toilet, this took place all day the day we arrived and through the night.

My mum had fought organ failure which thankfully returned, c diff, internal bleeding, a sphincter operation, loss of her pancreas. Also nearly died due to a reaction to medication.

At her age she is a miracle and has been told this by nurses meeting her from her first admission, returning to the hospital.

Love care and attention got her through by many who do care about their patients.

I the daughter gave up by choice my life to support a very frightened mum.

I did on behalf of those that love her.

The nurse gave mum her rules there was no observing the patients needs. Yes mum needed rehab not boot camp.

Mum at this time on being received had at least one to two stone of edema on her naturally after such trauma on her body. Her feet ached too, for walking.

She obided with the rules, and sat up the first day and did her walking.

Bear in mind my mum had been in bed fighting for her life up until about a week before. There was no gentle easing just brutal you will do.

I tried to talk to the nurse, who in a raised voice told me this was necessary for mum. There was no negotiation at all.

I felt the nurse was very defensive and after talking to Doctors, consultants and sisters who were more than happy to discuss my mothers needs I found this rather confusing behaviour especially from someone in the caring profession.

After living in the hospitals for nearly a year, I am well aware there are rules to adhere to, but my mother is a human being not a machine to satisfy tick boxes! She has feelings I feel were the last thing observed by this nurse.

I have to point out, all other nurses were lovely to both my mum and myself no attitude, yes they had a job to do they were brilliant. So big Thankyou from us as a family there!

My mum can't remember this nurses name, but often tells friends of her not nice experience and won't return to Oban due to Her experience with this nurse.

After so much goodness I think this was a huge shock to my mum and myself. So much so in all the months I kept strong for my mum but I'm afraid on the following day my mum and I spoke to a lovely nurse, we requested an ambulance as soon as possible to get home we were ready to leave ASAP even though mum was not fit! It was that bad!

The hospitality from this nurse was disgusting.

I asked another nurse, due to seeing I could feed my mum, as I filled a form in on behalf of (loved ones needs) on arrival. I needed to feed mum and help her feeding tube was take out the day of arrival, yes due to it being uncomfortable but the nurse told her she needed to eat.

So after months of not eating and taking drink supplements when she could, my mum needed support.

I went in the following day at lunch time, to help mum, to be met by the nurse serving lunch calling out to me in the corridor as I made my way to mums room. Visiting was at two" it was the disgusting way it was said to me, calling out, abruptly. As though I was not welcome at all!

I said I'd had permission from another nurse, that eased it but was told only to feed.

I felt like four!

Working with elderly boot camp style I have a sense of humour luckily, but I found this person to be in the wrong profession.

I didn't see evidence from this nurse of caring in the two weeks we had to wait until my mum was fit to travel home.

One of the worse case scenarios ever.

Having spoken to friends, I complained to Oban only to be sent back the criteria of getting my mum to fill in the form.

My mum got home to her house in January after she had a hip replacement.

7stone 10lbs can't stand or walk five care visits a day, hardly up to filling in forms, or Strong enough to cope!

I have stepped forward in the name of my mum (power of attorney).

This could have been a simple and easy transition through to going home. This person is quite different in front of the consultant as I observed.

Sadly there are beautiful staff across the board! Ones like this give good people and places a bad name.

I am a daughter this is written from the human level, I care also for my mum, but I'd still have done this had this been a job.

I believe in good I don't need payment to be kind, its bewildering how those getting paid think we owe them something.

Kind Regards