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Favourably impressed with A & E Majors Ward

Story from nhs.uk

"Favourably impressed with A & E Majors Ward"

About: Royal Surrey County Hospital / Accident and emergency

GP referred my relative to A & E a few days ago. They were seen very quickly and investigations commenced immediately with care taken to ensure my relative was made as comfortable as possible.

Each time that one of the medical team said that they were going to do something or bring something to my relative, it was done when they said it would be. The staff explained everything that was happening and all investigations were thorough, leading to a diagnosis which was then able to be treated..

I found everyone to be efficient, kind and caring in

A & E Majors ward despite it being very busy, plus the ward appeared bright and clean.

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital

Submitted on 13/02/2017 at 10:58
Published on nhs.uk on 14/02/2017 at 01:38

Thank you for taking the time to leave your feedback on your recent visit to A&E.

Our team always strive to provide the best care anywhere and I am delighted to read that your relative was so well cared for.

I have passed your comments on to my colleagues in A &E and know they will be delighted to receive your kind words.

Once again, thank you for your feedback.

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