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"Good Care at Royal Surrey County Hospital, Guildford"

About: Horsham Hospital / Dermatology Horsham Hospital / Trauma and orthopaedics Royal Surrey County Hospital / General surgery

(as the patient),

I have had 2 episodes of surgical treatment for removal of Melanoma on my leg starting in spring 2015 up until now. This has involved stays in hospital followed by quite long periods of rehabilitation on my leg after the surgery.

I received very good care throughout the episodes from an early diagnosis, outpatient appointments, good inpatient care, and after care which included care provided at East Surrey Hospital and Horsham Hospitals.

The Royal Surrey has looked after me well from the time of the initial diagnosis following Imaging and Pathology tests, Outpatient appointments, and then being operated on. The follow up care has been well co-ordinated and timely. Staff in so many departments have helped me and have been very caring and communication has generally been very good. Patients like to know what is going on and the likely outcomes, etc. , and this has been a very positive feature of my care. My consultant Mr Pakzad and his team have been very caring and thorough, interspersed with good humour to lighten any darker moments! The care on Compton ward was very good and the nurses, the support staff, and the other professionals linked to the team such the physiotherapists did all they could to help me.

I am very grateful for all that has been done for me by the many people who have looked after me.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 7 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust
Submitted on 28/02/2017 at 09:19
Published on Care Opinion at 09:49


Dear Paul51,

On behalf of Surrey & Sussex Healthcare (NHS) Trust that includes Horsham outpatients and East Surrey Hospital I would like to thank you for sharing your story about your treatment. I will ensure that your comments are shared with our dermatology staff.

With best wishes,

Cathy White

Patient experience lead

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