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"I was terrified but I won't be worried to go back now"

About: Royal Stoke University Hospital / Cardiology

(as the patient),

I was terrified! But as soon as I got there the staff were friendly, take you straight through and get you ready for the ablation. I was a lucky one and was first to go in. Dr Beynon came to see me, asked how I was and had a brief chat. I was then in the procedure room 5 mins later. Although I got a little upset the staff were brilliant with me, reassuring me always. The procedure wasn't great, I could feel quite a lot but I think that all depends on yourself and how you deal with it. But they sedated me and kept me relaxed. They think it was a success, as they try and restart heart SVT for 20mins. And it wouldn't start. I was back in recovery after 3 hours. The nurses in recovery are great, always smiling, checking on you and making sure you have a cup of tea and sandwich. They are always around to chat to if still worried.

Home the same day about 6pm, I'm very sore in groin and heart is jumping about and fluttering but I'm sure this is the recovery. I hope I get to see Dr Beynon on follow up. And I hope this is a success. If not I won't be worried to go back now. Dr Beynon is very approachable and friendly and reassuring. If you get to have him for procedure you are in good hands!

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Responses

Response from Royal Stoke University Hospital 7 years ago
Royal Stoke University Hospital
Submitted on 14/02/2017 at 15:04
Published on nhs.uk on 15/02/2017 at 02:36


Thank you so much for your kind words about our Cardiology Service at the Royal Stoke Hospital. I am so pleased to read that the staff put you at ease and made you feel reassured during what I am sure must be a very unpleasant procedure to have to go through.

I will share your lovely feedback with the team- I know they will be happy to read your comments.

I do hope you continue to recover well.

With best wishes

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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Update posted by notworriedanymore (the patient)

Thank you for your reply

:)

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