This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Dirty, old and rude staff

Story from nhs.uk

"Dirty, old and rude staff"

About: St Peter's Hospital / Maternity

I had a horrific experience here, from the hospital being so dirty I didn't want to even walk on the floor, to staff arguing at me and putting my baby at risk by allowing me to wait hours even though they knew I needed an emergency c section as my babies heart kept stopping !! I have been left with post traumatic stress after my experience here and needing counselling after being treated so badly. After all this I will never go to St. Peter's hospital again.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Peter's Hospital 7 years ago
St Peter's Hospital

Submitted on 14/02/2017 at 14:56
Published on nhs.uk on 15/02/2017 at 02:36

We are extremely sorry to read of your experience in our Maternity Department at St. Peter’s Hospital.

Clearly this is not the standard of care we would wish families to experience and I would like to extend my sincere apologies.

I would very much welcome the opportunity to discuss this in more detail with you to try and understand the full circumstances and see if there is anything we can do to help you now.

Please feel free to contact me directly at jane.urben@asph.nhs.uk.

Jane Urben

Associate Director of Midwifery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k