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Their caring and compassionate attitude make the whole exper...

Posted By Pinkjay

"Their caring and compassionate attitude make the whole experience so much more tolerable"

About: Crosshouse Hospital / Maternity care

(as the patient),

I just wanted to pass my gratitude onto the midwife Rachael and the theatre team who cared for me following a pregnancy miscarriage.

Their caring and compassionate attitude make the whole experience so much more tolerable, my every need was catered to and although a horrible time for me, I left feeling positive.

I cannot thank them all enough for their professional care.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 07/02/2017 at 17:07
Published on Care Opinion at 20:41

picture of Eunice Goodwin

Dear Pinkjay,

Thank you for sharing this with us. I am so sorry for your miscarriage but very glad you got the care you needed. It shows how the team helped you at this 'horrible' time, but also your strength too. This will be shared with all the team, I am very sure they will be pleased that they helped you through it.

Wishing you all good heath,

best wishes,

Eunice

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