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"A&E, Orthopaedic ICU and Trauma Ward East"

About: Royal Sussex County Hospital / Accident and emergency

I cannot thank all the staff at RSCH enough for the way they have looked after my elderly Grandmother. They way they were able to overcome issues with her hearing, by writing down all the facts for her to read in A &E. She was treated with dignity, kindness and professionalism at all times and offered the best care available for her injuries. The staff team were also respectful of her wishes regarding treatment. From the ambulance crew who were in first attendance, to the specialist spinal unit from Gatwick, to A and E staff and everyone in ICU and Trauma Ward E, to the Palliative Care Team, Discharge Coordinators, everyone who does the catering and keeps the hospital running smoothly, you are all amazing! Thank you.

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Responses

Response from Royal Sussex County Hospital 7 years ago
Royal Sussex County Hospital
Submitted on 14/02/2017 at 18:46
Published on nhs.uk on 15/02/2017 at 02:35


Thank you for taking the time to share your kind comments regarding your recent experience you and your grandmother's experience at the Sussex County. I have shared your email with the staff involved in her care and they were truly moved by your generosity. Such positive praise is always well received and much appreciated.

With kind regards

Caroline Davies

Deputy Chief Nurse

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