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"Top marks for treatment"

About: Southend Hospital / Trauma and orthopaedics

I could not fault the treament I received from the time I entered the hospital until I arrived on the ward after my opperation and I shoulld like to thank my surgeon and all the team for there excelent work. After arriving on the ward about 21.45 hrs I was offered something to eat and drink the nurse on duty could not do enough for me thank you. I felt that the agency nurses that came on night shift were less than helpfull I was left without any pillows and had to ask four times before I was given any ,and the same nurses forgot my pills and pain killers and I had to ring them about 02.00 I was then given morphine.Its a shame these nurses let down the high standards of all the other nurses I came in contact with

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Responses

Response from Southend Hospital 7 years ago
Southend Hospital
Submitted on 03/02/2017 at 13:46
Published on nhs.uk on 05/02/2017 at 01:39


Dear Sir/Madam,

Thank you for your post relating to Orthopaedics - it is great to hear such positive comments relating to your care and treatment throughout.

Please be assured your comments will be sent to the relevant department to be sent to all staff.

Again, thank you for posting your comments we appreciate your feedback and wish you well for the future.

Regards,

Patient Involvement Team

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