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Brilliant idea about having a fruit stall outside

Story from nhs.uk

"Brilliant idea about having a fruit stall outside"

About: Queen's Hospital / Older people's healthcare

We visited the Radiology dept. My elderly mother had to have a bone scan. The 2 nurses we talked to were very polite and provided excellent service. One of the nurses was patient and kind and explained to us that my mum has osteoporosis but told us it is treatable. They gave us their telephone number and said that we could call them at any time.

Also we love the fruit stall at the entrance to the hospital. That made the visit even more special! After our appointment and blood test we purchased some fruit - very good value and excellent quality. Thank you very much.

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital

Submitted on 29/03/2017 at 10:13
Published on nhs.uk at 12:30

Thank you for taking the time to leave such a lovely comment.

It is wonderful to hear that the two nurses both you and your mother spoke to were so kind and offered such excellent service during her visit.

Your kind words will be passed on to Radiology Department Manager for her to share with the team. I am also pleased that you were able to take advantage of our wonderful fruit stall.

The aim is to provide a variety of affordable fruit to our patients and I am pleased that you found this to be the case.

Yours sincerely

Kathryn Halford

Chief Nurse

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