"St Ann's support has been unswerving"

About: Barnet, Enfield And Haringey Mental Health NHS Trust / Inpatient mental health care

(as the patient),

I've been an inpatient at St Ann's on 3 occasions and have weekly specialist therapy there. I am hugely grateful to St Ann's for their unswerving support and expertise. I have a severe, debilitating and tenacious mental illness (borderline personality disorder) but thanks to their years of support to me, I've been able to continue working and leading a normalish life.

I'm a very 'awkward' patient because of the compulsively self-destructive nature of my illness. And my work in the mental health field means I have high expectations of services. My friends, family and I are incredibly grateful to St Ann’s for the staff’s amazing kindness, expertise, patience – and, frankly, their sheer tolerance of the ‘challenges’ my illness creates.

In my opinion St Ann’s is an old and under-resourced hospital. This makes me even more appreciative of how heroically the staff cope with conditions which they must find even more frustrating than we patients do. Thank you St Ann’s!

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Response from Barnet, Enfield and Haringey Mental Health NHS Trust

Thank you for sharing your positive experiences of the services we provide.

Our staff do their best to provide the best possible care to all of our service users, and we know that they sometimes work in trying conditions. It is gratifying to learn that their efforts are so appreciated.