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"Lightburn Hospital Glasgow"

About: Lightburn Hospital / Elderly Care

(as a carer),

I would just like to say thank you to all the staff in ward 4 at the hospital for the exceptional care given to my mum recently and if I was being picky I would say that more staff are needed to care for the elderly patients

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 03/02/2017 at 11:14
Published on Care Opinion at 11:33


picture of Nicole McInally

Dear Ianmac57

I am sorry to hear that your Mum had to be admitted to hospital, however I am pleased to read that she received exceptional care.

I will ensure that your comments are shared with the staff in Ward 4 and will pass on your comment about staffing levels to the General Manager.

Please pass on my best wishes to your Mum.

Kind Regards

Nicole

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Update posted by ianmac57 (a carer)

thank you Nicole for the kind words, I really appreciate your response

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