"We are finding the whole situation ridiculous"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by road611 (as ),
My wife and I are experiencing a major problem trying to get through to DART. My wife needs an appointment and she got a form with a doctors letter giving us a number to ring.
One of the numbers is so badly written that we have tried both numbers on the form. The first one says 'the box is full' when we call and the second one - the helpline - says they are too busy to take our call and we cannot get through to speak to anyone.
We don't know what to do, so we tried to ring our surgery but it was closed. We are finding the whole situation ridiculous.