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News reports had me worried

Story from nhs.uk

"News reports had me worried"

About: Sunderland Royal Hospital

I was listed to have an operation on my back-two discs fused and a rod inserted. Listening to all the bad press I was worried it would impact on me. As I was in a lot of pain it was not what I wanted to hear. Now one week after my operation I have to say I have never had better treatment looked after by everyone I worried for nothing there was no delay I even got cup of tea thru the night which was more than welcome. 5 stars plus to the staff my grateful thanks to all.

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Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital

Submitted on 20/01/2017 at 14:36
Published on nhs.uk on 21/01/2017 at 01:39

Evergrateful, thank you very much for your review. We are delighted to hear that your surgery was a success, and that you felt properly cared for throughout your stay. We are well aware that going into hospital for surgery can be very intimidating, and very happy that our staff were able to put you at ease. I have shared your review with the team that cared for you - your feedback will mean a great deal to them. We wish you a speedy recovery.

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