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What a waste of time in royal Blackburn hospital

Story from nhs.uk

"What a waste of time in royal Blackburn hospital"

About: Royal Blackburn Hospital / Accident and emergency

I been to hospital today for pain but the doctor there very bad and rude wasted my my 2 hours there; at the end they said you r fine and take pain killers. what a time waste, the doctor there don't care about any thing

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 19/01/2017 at 16:43
Published on nhs.uk on 21/01/2017 at 01:40

Thank you for your comments regarding your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital and thank you for taking the time to do so.

I am very sorry you have concerns about your visit to the Emergency Department and your comments have been shared with the team.

If you would like us to look into the matter further please could contact us to provide more information.

You can contact me (Melissa Almond) on 01254 734087 or alternatively you can email the Patient Experience Team at patientexperience@elht.nhs.uk

If you prefer you can discuss further any concerns you may have about our services with our East Lancashire Hospitals Trust Customer Relations team on 01254 733700 or by emailing complaints@elht.nhs.uk who can advise you of your options in raising these concerns further.

Kind regards

Melissa Almond

Senior Patient Experience Facilitator

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