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Care Opinion

Unhappy with food

Posted By bold382

"Unhappy with food"

About: Ravenswood House

(as the patient),

I feel that the food on Lyndhurst Ward at Ravenswood House in Fareham, Hampshire has deteriorated in portions, quality and choice.

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Responses

Response from Diane Parmee, Consumer Experience and Engagement Officer, Consumer Experience and Engagement Team, Southern Health NHS Foundation Trust 13 years ago
Diane Parmee
Consumer Experience and Engagement Officer, Consumer Experience and Engagement Team,
Southern Health NHS Foundation Trust

Deal with patient feedback, both encouraging it and then ensuring feedback is dealt with effectively. Engage with the public to ensure they know what's going on in the Trust, also to consult them on planned changes.

Submitted on 08/07/2010 at 16:55

Thank you for your posting. We appreciate that you have given us this feedback. This will be passed onto staff in the Specialised Services Directorate for a more detailed response which will be posted in the next few days. If you would like to discuss this issue directly with someone then please contact the Patient Advice and Liaison Service (PALS)and Complaints Department on: 023 8087 4065

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Diane Parmee, Consumer Experience and Engagement Officer, Consumer Experience and Engagement Team, Southern Health NHS Foundation Trust 13 years ago
Diane Parmee
Consumer Experience and Engagement Officer, Consumer Experience and Engagement Team,
Southern Health NHS Foundation Trust

Deal with patient feedback, both encouraging it and then ensuring feedback is dealt with effectively. Engage with the public to ensure they know what's going on in the Trust, also to consult them on planned changes.

Submitted on 13/07/2010 at 12:15

The Director of Operations for Specialised Services has given the following response:

We take all comments seriously and will therefore arrange for the Unit Support Services Manager to attend the ward community meeting to discuss any concerns patients have about the food we are providing.

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