"No care, no complaint system"
About: Oxford Health NHS Foundation Trust / Adult Mental Health - Buckinghamshire Oxford Health NHS Foundation Trust Adult Mental Health - Buckinghamshire Oxford OX4 2GX
Posted by powerless patient (as ),
Over the past 3/2 years my husband has tried to get treatment for concussion.
He has seen 3 psychiatrists in that time. Each one different with no continuity of care.
I made a complaint to Pals who did not respond.
I made an official complaint. Someone rang back and said they would ring back that day. They didnt ring back, and I discovered that they had gone on annual leave. I was told that someone would take over and ring back. No one did.
I have sent the matter to the Parliamentary and Health Service Ombudsman's which will take many months, in which time, what I believe to be shoddy care that my husband receives may or may not carry on as before.