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Mums care at Lindsay Ward

Posted By Aldo b

"Mums care at Lindsay Ward"

About: Biggart Hospital / Care of the Elderly Medicine

(as a relative),

On behalf of myself and my family can I just thank all the staff at the Biggart Hospital, especially the staff in the Lyndsey Ward, the care and attention my mum  received was so warm and kind in her short time there before she passed away.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 20/01/2017 at 09:38
Published on Care Opinion at 10:14

picture of Eunice Goodwin

Dear Aldo b,

Please accept my condolences for your mum's passing. It is such a sad time. Thank you for taking the time to share this on Patient Opinion, I will make sure it is passed to the staff at the Biggart, particularly Lindsay ward.

Kindest wishes and thoughts,

Eunice

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