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This change has made it much easier to get catheters

Posted By lion142

"This change has made it much easier to get catheters"

About: Rotherham PCT / Continence service

(as the patient),

I wanted some catheters at short notice and was informed that there was a new arrangement and that I needed to contact the Continence Prescription Service. When I phoned, they were very helpful and arranged to send me the prescription I had requested.

There was a delay with the post and when I contacted them again I was encouraged to try the delivery service which I did and that worked out well. I have since phoned back and left a message and they were good enough to phone me straight back. This change has made it much easier to get catheters.

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 13 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 07/07/2010 at 15:57
Published on Care Opinion at 01:00

Thanks very much for telling us your story - glad to know you had a good experience and the staff concerned will be informed of your kind comments.

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