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Make me unhappy and worried

Story from nhs.uk

"Make me unhappy and worried"

About: Whipps Cross University Hospital / Maternity

I have my 22 weeks scanning on 15 January, I'm was really very unhappy with the operator whose do scanning for me in this time, the operator was not good in doing service, when I went in there my baby was sleep, the operator hit my tummy many times with scanning and pressing very hard and make my my tummy really very painful, I just really very worried the operator will broken my baby body parts, how did they do that for make my baby wake up and moving, I'm was really very unhappy about this.

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Responses

Response from Whipps Cross University Hospital 7 years ago
Whipps Cross University Hospital

Submitted on 23/01/2017 at 14:59
Published on nhs.uk on 24/01/2017 at 01:36

We’re sorry that your experience in our care was not up to the standard you should expect from us and can understand how distressing this may have been at the time. Your feedback is important to us and we’ve passed on your message to the team.

We would also like to encourage you to speak to the Bart’s Health PALS Team who can investigate your experience in more detail.

All the best

Barts Health NHS Trust

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