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"Reception / X-ray dept"

I would just like to comment on the service I received in this hospital, all too often you hear about what a state the NHS service is in, people complaining all the time, well not today, as soon as I approached reception I was dealt with in a friendly and professional manner, told where to go and wait, virtually as soon as I sat down my name was called, a member of staff from the X-ray dept took me through explained what was going to happen, almost straight into the actual X-ray room where another member of staff took over, very friendly, efficient and professional, it was a pleasure, your staff were a credit to you, the NHS are very luck to have them, doing a great job.

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Responses

Response from Yate Health Centre 7 years ago
Yate Health Centre
Submitted on 17/01/2017 at 14:20
Published on nhs.uk on 18/01/2017 at 01:38


Dear Anonymous - thank you for your kind comments about the friendly and professional service you received when you visited Yate West Gate Centre. The service is operated by Sirona Health Care and North Bristol NHS Trust (NBT) who provide the radiology services. I have shared your feedback with the radiology teams hear at Southmead so they can be aware of your thanks in respect of your positive experience.

Kind Regards - Steve Sykes

Advice and Complaints Team

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