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Pacemaker Implant

Story from nhs.uk

"Pacemaker Implant"

About: Royal Blackburn Hospital / Cardiology

The service I received at the Hospital was excellent. I was treated with respect & staff reassured me when I was very apprehensive. The nurses & Doctors work extremely hard, sometimes under very difficult conditions. On my first visit there was a wait to see someone but this is understandable & I am just extremely grateful that we still have the NHS. After my first visit I was called back for a pacemaker fitting & from Pre Op. to the fitting and afterwards everything was well explained & I felt very reassured by the professionalism of all the staff.

Thanks for everyone's help.

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 17/01/2017 at 10:57
Published on nhs.uk on 18/01/2017 at 01:35

Thank you so much for your feedback regarding your recent treatment in the Cardiology Department at Royal Blackburn Teaching Hospital, and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the care and treatment provided by our staff.

I will ensure your comments are passed onto the staff who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information so we can understand the aspects of your experience that made it so positive we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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