"Appalling care in A&E bordering on barbaric...."

My daughter was admitted to A&E in extreme pain at 8am. She was 9 weeks pregnant. The pain in her right side was so severe that I could hear her screaming in agony before I even found her in a cubicle. It was 10 20am when I arrived. They left her in agony for over two hours, with just gas and air, saying she was exaggerating the pain. At one point one of the nurses tossed her a blanket and said they were going for a break. I took control as her poor husband was in tears, he was so traumatised. Finally they decided to scan her. They found a huge cyst on her ovary. By the time they decided that perhaps this was an emergency, she was taken for surgery.

Too late. The ovary had twisted and died basically, and they had to remove it and part of her Fallopian tube. She was discharged two days later, they made her get out of bed and left her in a chair, until I could arrive to pick her up. She could barely walk, and no wheelchair was offered. Since the major surgery not a single person has called her, no follow up appointments have been organised and she has yet to even talk it through with the surgeon. This is like a third world hospital and is a disgrace to the NHS, I literally haven't seen a Vet allow an animal to suffer like she was forced to. She lost her entire ovary and part of her Fallopian tube, and that 5 to 6 hour delay they made her endure I am sure is to blame for this avoidable tragedy. She wishes to remain anonymous at the moment, as unfortunately she has to have her baby there (if it has survived the trauma of her surgery). Naturally she's terrified and cannot afford to have her baby privately, so she doesn't want to be treated as appallingly again and is scared of what the repercussions would be if she complained at the moment. She called me in hysterics both nights she was there, to say how cruel and awful the nurses were being to her. And believe me my daughter is a brave, polite and well educated girl and not prone to exaggeration. She had her first baby at Chelsea Westminster and was treated beautifully. Now she's moved near to this hospital, that's her only real option. I will be taking action, but I must wait until she's had her baby, and pray that the maternity unit is not as horrendous as the department she was in. I'm afraid, she's terrified and her husband is beside himself with worry.