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"First gynae appointment"

About: St James's University Hospital / Gynaecology

Iv been referred to gynae from my gp for on going problems with pain periods etc. I was booked an appointment within 8 weeks of referral (which was earler than expected) so was pleased.

The day i went for my appointment i was greeted remarkbly efficient. I went down stairs registered myself in walked upstairs to the reception/waiting area and as soon as i walked in the nurse called my name (before i even got to sit down) very impressed. The nurse did say it was a good day and they were running on time. Then i went to see the consultant i was armed with my notes id been keeping a diary for months. The consultant listened he took the time to read my notes. I told the consultant information which was helpful to decide on the next step for me. Overall i felt very involved informed and i was treated with respect and was happy with the out come. I was booked in gor a laproscopy and told it wouldn't be a long wait. Very pleased iv just got my pre operative appointment through 6 weeks later.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Submitted on 17/01/2017 at 15:39
Published on Care Opinion at 15:45


Dear Sick of Pain

Thank you for taking the time to write to us with your wonderful comments. Please accept my sincerest thanks for your kind words.

I am very happy to read that we the service we provided was efficient and professional.

I have taken the liberty of sharing your words of support and encouragement with the Business Manager for Gynaecology who I know will be exceptionally pleased to know they delivered care that met your expectations.

Once again thank you for taking the time to write to us.

With kindest regards


Rosie
Senior Nurse
Patient Experience

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