I were very very pleased with the staff on the resuscitation unit that cared for me.I were involved in all of my care and treatment needed. The 3 nurses especially who were lovely and the two doctors that looked after me on the 28th December 2016 at around 11pm I can't thank enough. They are a credit to the hospital and should be proud of what they do!
After having my treatment there were issues with beds which I were told about and I wasn't fussy. However, about 5am I were moved into the normal assessment bays where people were shouting for drinks as they hadn't had one for 12 hour and other things like the toilet.i can believe this as the whole time I were in that bay I weren't offered nothing. I couldn't get it myself as I were hooked up to a monitor. It takes 2 seconds to make someone a drink even if you're short staffed. I also heard them talking in the corridor saying they were short. I didn't receive my breakfast after all the ward getting there's. My partner turned up at half 9 to see everyone eating and I had been forgotten despite 2 staff member asking me what I wanted. Again I said nothing as I didn't want to pressure them. I then got moved to CDU as I were being discharged to be told they would make me a drink. They still never and disappeared. They had been sat on their phone previously. In the end my partner had to make me one at the bit it says you can't help yourself. The prescription took an hour and half just to be written which again is a long time when you've been left without food and drink. I couldn't fault the care and treatment given by the resuscitation staff but everything seemed to go down hill from when I were moved out of that bay. I were not happy by the time I got home!
"Very Grateful"
About: Manor Hospital / Accident and emergency Manor Hospital Accident and emergency Walsall WS2 9PS
Posted via nhs.uk
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