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Care Opinion

Thank you

Story from nhs.uk

"Thank you"

About: Manchester Royal Infirmary / Accident and emergency

Our consultant is an asset to MRI A&E dept. Thank you from the bottom of my heart for helping not only get answers to my daughters problem which have gone on for over 12weeks but also for reassuring me. It helped more than you will ever know. Their compassion,wit and friendly demeanour left myself and my daughter leaving with the weight of the world lifted from our shoulders...every staff member that dealt with us were amazing but the consultant was amazing. Again Thank You X

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Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 7 years ago
Manchester University NHS Foundation Trust

Submitted on 16/01/2017 at 11:30
Published on Care Opinion at 12:55

Thank you for taking the time to post your feedback on the NHS Choices website. We were pleased to read that you had a positive experience at the Manchester Royal Infirmary and that you found our staff to be compassionate and friendly. We were especially please that you and your daughter felt reassured during your visit. It is always good to receive feedback which highlights the hard work of our staff. We will pass your feedback on to the Operational Manager of the Accident and Emergency Department so that it can be shared with the wider team.

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