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Primary care mental health team

Posted By megan sanchez

"Primary care mental health team"

About: Cheshire And Wirral Partnership NHS Foundation Trust / Adult mental health

(as the patient),

I had an appointment with a nurse who was extremely patronising, their questions were not easy to understand and because I was so uncomfortable I couldn't answer them. It felt like they were trying to scare me into getting better or I would be discharged, but I haven't started any treatment yet so I don't even know how to get better. I went home, self harmed and considered taking my life.

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Responses

Response from Patient Advice and Liaison Service (PALS) Officer, PALS, Complaints and Claims Team, Cheshire and Wirral Partnership NHS Foundation Trust 7 years ago
Cheshire and Wirral Partnership NHS Foundation Trust

Submitted on 24/01/2017 at 11:53
Published on Care Opinion at 13:40

Hi Megan,

We're very sorry to hear about your experience and are worried about your well-being. We would welcome the opportunity to speak to you about this further to see if we can help. Please can you ring us on 0800 195 4462.

We note that following this appointment you went home and self-harmed. If you feel like this in future, please contact a member of the team you are under or attend your local A&E for support.

Kind regards,

Rachael Edwards

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