"Happy with hospital care, not so happy with mental health care"
About: Rotherham Hospital Rotherham Hospital Rotherham S60 2UD Rotherham, Doncaster and South Humber NHS Foundation Trust / Adult mental health Rotherham, Doncaster and South Humber NHS Foundation Trust Adult mental health DN4 8QN
Posted by Sky950 (as ),
On the general side, I can't fault the care I've received in Rotherham at Rotherham District General Hospital. They're great, they treat me with courtesy and respect.
Unfortunately, the psychiatry department and community mental health team are not so good in my opinion. It feels like they don't listen to me at all. I wanted to change worker but I have been told I'm not eligable for this. In the past, they had CPNS. Now all of a sudden, I have a social worker who doesn't understand medication etc. They feel that my meds are under control but they're not and it doesn't feel like they understand the seriousness of my illness. They keep saying, 'Go to see your GP' but as brilliant as he is, he can't provide the kind of mental health care I need and can only really refer me.
I don't feel like I'm getting what I need. There are not enough CPNS and the social work team won't allow me to go private.
I have used the complaints system, PALS, but I feel like they're on the trust's side and I don't get any further with them.