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"Can't praise highly enough staff in this department."

About: Victoria Hospital / Accident & Emergency

(as a relative),

Can't praise highly enough staff in this department. Unfortunately too few staff and resources led to long waiting times but care received, eventually, was excellent. Quite an eye opener to see exactly what the staff have to deal with, hospital security and police were both involved while staff tried to deal with too many patients, with varied needs. Despite the obvious pressure everyone was friendly and helpful, can't praise them enough, especially the charge nurse and coordinator Fiona.

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Responses

Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Health & Social Care Partnership Fife Wide 7 years ago
Louise Ewing
Clinical Service Manager, Older Adult Services,
Health & Social Care Partnership Fife Wide
Submitted on 17/01/2017 at 09:17
Published on Care Opinion at 11:55


picture of Louise Ewing

Dear Jlh

Thank you for taking the time to tell us about your attendance at A&E. This is a particularly busy time of the year and it can be very challenging for staff; however positive feeback like this really helps staff to stay motivated, so thanks for sharing. I will gladly pass your comments on to the team who will greatly appreciate this.

Regards

Louise

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