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Thank you very much ladies for providing high quality care

Posted By Babyleahsmummy

"Thank you very much ladies for providing high quality care"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

My daughter was born by induction which wasn't the easiest or quickest of births, not to mention urinary retention problems that were seen as "normal" (not being able to pass urine after 12 hours with a recent diagnosis of hydroneohrosis) to a certain member of midwifery staff.

I am glad I had 2 other different and amazing midwives there when my baby was born! I can't remember their surnames but I'd like to personally thank Hilary for providing me with great support and care during active labour (especially when I wasn't really with it with all that Gas & air) and the after support once my daughter was finally out!

I'd also like to thank Lisa  for her care post labour and keeping my worries at bay when I was told I'd have to be taken to theatre under GA to have a 3rd degree tear repaired, not what I was wanting to hear after 26 hours of labour!

The care I received post op from her was the best I'd had. Both midwives (from ward 24 I'm sure) gave me a great ending from a not so great birthing experience, thank you very much ladies for providing high quality care to both myself and my baby girl!

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Responses

Response from Lyn Clyde, Chief Midwife / Operational Manager, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Lyn Clyde
Chief Midwife / Operational Manager, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 17/01/2017 at 17:37
Published on Care Opinion at 21:44

picture of Lyn Clyde

Dear Babyleahsmum

Thank you so much for your feedback of your positive experience on the birth of your baby daughter at Wishaw General Hospital's maternity unit.

Induction of labour can be a long process but it is so wonderful to hear how supported and cared for you felt by Hilary and Lisa both the midwives who looked after you during your labour and after. It is unfortunate you had to go to theatre for the repair of your tear but the fact that you felt so supported by Lisa hopefully made this more bearable.

Both midwives will be delighted to hear how satisfied you were with the care they provided to you and your daughter. I will ensure this is fed back to them both.

I note your comment in regards to your retention of urine and apologise if you did not feel listened to. I would be happy to discuss this with you please feel free to contact me at Wishaw General Hospital if you would like to discuss this further.

I hope you and your daughter are doing well and you are not having too many sleepless nights.

Thank you again for your response

Kind Regards

Lyn

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