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Their care and compassion for her was exceptional

Posted By Anstey

"Their care and compassion for her was exceptional"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My Mum has just spent the last 6 days on ward 51 at this hospital...she described all the nursing staff as " absolute angels 😇 And their care and compassion for her was exceptional.

My Mum has difficulty settling at night and reading in bed really helps her to eventually get to sleep, there are no lights above patients beds to allow the to read..however the nursing sister brought my Mum a bedside angled poised lamp straight away, great example of treating patients as individuals and meeting their needs,

I can't thank all the nursing staff enough for the exceptional care, compassion and going that extra mile they showed to my Mum. You all done an amazing job.

Thank You All So So Much. 🌟💐

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Responses

Response from Ian Reeves, Consultant Physician, NHS Greater Glasgow & Clyde 7 years ago
Ian Reeves
Consultant Physician,
NHS Greater Glasgow & Clyde

I'm one of the doctors in the medicine for the elderly dept. i.reeves@nhs.net

Submitted on 17/01/2017 at 22:05
Published on Care Opinion on 18/01/2017 at 09:26

picture of Ian Reeves

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Dear Anstey

Many thanks for your lovely feedback in relation to the care your mum experienced in ward 51 QEUH, this has been shared widely with ward staff including Senior charge nurse and consultants. The team in ward 51 are very appreciative of your kind comments and that you have taken time to share them in this forum. It is always helpful to our staff to receive feedback in order to influence their care in the future and to motivate the team.

Joan Edge - Nurse Manager, Medicine for the Elderly QEUH

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