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Excellent care

Posted By Wooded941

"Excellent care"

About: University Hospital Ayr / Neurology

(as the patient),

I think the care I had was excellent. The fast treatment I received made a huge difference. The nursing staff, although extremely busy made sure that everyone was cared for. There are no negative comments, I am very very grateful for all that was done as far as my treatment is concerned.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/01/2017 at 14:19
Published on Care Opinion at 14:34

picture of Eunice Goodwin

Dear Wooded941,

I will be very pleased to pass this on to the team, it makes such a difference to feel so well cared for during a potentially scary time.

Thank you for taking the time to tell us about your care and I hope you are recovering well now.

best wishes,

Eunice

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