"Ambulance never arrived, didn't perform basic obs"

I don't know where to begin listing the failings at the A&E department. My partner had to call for an ambulance at midnight on thurs I was incapacitated with severe stabbing pains in my right ovary, which I suspected was an ectopic pregnancy or ruptured cyst following a recent miscarriage. The person we spoke to was not very helpful or understanding of the urgency of the situation and kept asking my partner to put me on the phone when I could barely speak with the pain. I was trying to concentrate on my breathing as I was almost hyperventilating with pain and panic. The pain was worse than late stages of labour, I should know I have birth to our daughter with gas and air. After half an hour of suffering my partner rang and asked what was going on and was told they were very busy! The same person said they couldn't give an estimated time of arrival and that we might be better making our own way to hospital! Had we known this at midnight we would've done that in the first place! My partner and his mother in law had to carry me downstairs. The staff member that greeted my partner and I in the early hours of Friday morning was matter of fact and showed no compassion. There is not enough privacy to discuss your symptoms with the reception staff. Police officers and other patients (including drug addicts) were standing right next to us. We were eventually shown through to a room where a nurse came and administered morphine, almost 2 hours of unbelievable pain, the nurse was very kind and helped me in to a gown. However the other nurse didn't complete basic obs, took my blood pressure and left. My cheeks were flushed and I was shaking so much my teeth were chattering! They did not take my pulse or temperature! I had to wait until 5 o'clock on the morning for a different nurse to swap the machine that was in my room as it was broken! A doctor came and had a terrible attitude, asked me if I had fever and when I said I hadn't had my temperature taken they replied "do you feel feverish?" It was plain to see I was flushed and shivering! While I was waiting I heard an elderly man on the trolley outside of my room say that he had been there since the afternoon after a fall and was waiting for an X-ray! Low and behold who got seen before all of us but the drug addict who I overheard had taken a long list of drugs; ecstasy; amphetamine etc etc. As I said before- no privacy- I overheard all of this going on in the corridor outside of the room since the nurse left the door wide open. I couldn't get any rest. I was relieved to be moved to ward 40 after a gruelling 6 hours!!! My partner had to walk to the other end of the hospital to find a vending machine to get himself a coffee to help him stay awake as the one outside didn't work! Such a shame because I have had other positive experiences of the children's department at this hospital but the A&E is dreadful. I would like to say it's because they were short staffed but what do I know?