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"I was ignored and not listened to"

About: Garston Walk in Centre

(as a staff member posting for a patient/service user),

I went to the Walk-In in Liverpool City Centre with a severely sore throat.

I mentioned that a few years ago I had was diagnosed with angina and I also had my tonsils removed. They advised me to just take some paracetamol.

I ended up visiting them 3 times and on my final visit they decided to send me to the hospital with very heavy angina.

I feel like I was ignored and not listened to. My health was at risk and they didn't really help me.

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