This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

never again

Story from nhs.uk

"never again"

food a disgrace had to line up never enough treat like school kids, rooms clean and tidy most drs and nurses were good at there job was put at ease when admitted made me relaxed a bit as did not want to be there, one nurse not helped by some comments made put a complaint in but nothing come of it.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cherry Knowle Hospital 7 years ago
Cherry Knowle Hospital

Submitted on 06/02/2017 at 12:20
Published on nhs.uk on 07/02/2017 at 01:38

Thank you for posting your story on NHS Choices. It seems that overall you had some positive, but also some negative issues whilst in Hopewood Park inpatient services.

All of NTW staff are aware of the Trusts expected standards of behaviour, attitudes and values as this is part of our training programme for all staff, so it is particularly disappointing that you felt these values were not evident from all staff.

We do try and ensure that all patients have a routine, however I understand that you felt this wasn’t helpful to you. In relation to the food provided, we try to take on people’s views about food in order to continuously improve choice and standard.

We are keen to hear patients views so that we can learn lessons and improve our services so thank you for taking the time to bring these concerns to our attention.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k