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"Cresta clinic Newcastle"

About: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

I took my severely disabled son for an appointment at the Cresta clinic.. I have to say the whole experience was outstanding, from the cleaning staff to the reception staff, to the nurses, and the consultant. They all had a kind word for Daniel on arrival.

Due my son having severe Autism he finds hospital appointments difficult. The atmosphere was lovely and calm, staff so friendly. Refreshments were available. Daniel was very calm throughout our visit and appeared very happy to be there. Thank you to all the staff at the Cresta clinic for making what would normally be a difficult experience for my son a very pleasant one.

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Responses

Response from Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust 7 years ago
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Submitted on 16/01/2017 at 15:11
Published on nhs.uk on 18/01/2017 at 01:38


We would like to thank you for your feedback and are very pleased to hear of your positive experience with our service.

We value your comments and these will be shared with our staff. We appreciate you taking the time to comment on your experience, all feedback is valuable and is used to help us continually improve the services that we provide.

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