A new booking system in the South Hams means that my doctor told the surgery to send me a form with details of how to book my appointment through an new system. I waited for 10 days for this to arrive. When it arrived I acted immediately. I had to call DART (Devon Access and Referral Team) who said they'd send my details to the hospital where I'd be seen, and to wait for a letter or a call from them. It has now been a week since that call, and just over 2 weeks from seeing my GP, and I still haven't been given an appointment with my hospital.
Has this new system been put in place to reduce waiting lists?
I am in considerable pain and the wait, without been given a date to look forward to, has been frustrating.
"A crazy three tier queue"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Mermaid (as ),
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