"The Receptionist was very pleasant ..."
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
What I liked
The Receptionist was very pleasant and new what they were doing.
What could be improved
The way the person who examined my xray spoke to me, and the treament explained more fully, I understand that you are very busy but I still do not fully understand what to do,
Yes I was given a ticket and no one told me that I should give this into reception to book another appointment you should not assume that people know.