"I took my son to Minor Injury ..."
About: St Albans City Hospital St Albans City Hospital St. Albans AL3 5PN
Posted by anonymous (as ),
What I liked
I took my son to Minor Injury at St.Albans City Hospital. We were made to wait for an hour and half, then told to go to a dentist or QE2 Hospital in Welwyn Garden CIty instead.
I told the receptionist that my son's gum of the front tooth was hanging off and a nurse came to have a brief look at it, then we were made to wait for an hour and half. But we had to rush to a dentist who cut the gum off. I was very disappointed.
What could be improved
The staff were the only ones smiling and laughing while people were anxious and tired of waiting. I was also surprised that there was no doctor, just two nurses.