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Thank you for professional and compassionate care.

Posted By gratefulcustomer

"Thank you for professional and compassionate care."

About: Glasgow Royal Infirmary / Gynaecology

(as the patient),

I was admitted for a laparoscopy and would like to thank staff in ward 56a and 56b Glasgow Royal Infirmary for their professional and compassionate care.

All staff on the wards including anesthetics, nurses healthcare assistants, doctors and domestics were great. I can't recall all the names but particular thanks to Lisa C, Alexandra  and Dr  Jamieson.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 16/01/2017 at 10:47
Published on Care Opinion at 10:47

Dear gratefulcustomer

Thank you for taking the time to post on Patient Opinion. I am pleased to read that your laparoscopy went well and and that you also found the care provided to you to be professional and compassionate. I will ensure that your kind words are shared with the staff in ward 56A and ward 56B, they will be delighted to receive your feedback.

Best wishes
Lisa

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